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Sprint Corporation Complaint - F--@ the sprint.
Sprint Corporation Complaint

Sprint Corporation Complaint

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F--@ the sprint.


I have a problem with Sprint company.

1,5 years with no service in my area, never antenna in the US travels (ILLINOIS, INDIANA, Boston, NY, MD... 20 miles from DC NO connection!!!
Spent 2 weeks by notifying them about cancellation and last 7 hours on the phone... to solve the surcharges and bills and additional surcharges.

7 crazy hours! My organisation made a note to disconnect account - I'm moving abroad.

While purcasing the cell phones and contract and was sure by the reps that since I work for the government no cancellation and late fee will apply.

All I need is to return two phones and an official note if somehing happen.

Customer service send me a return labels to get the cell phones back after 1,5 years of use, ok.

Almost two and a half weeks passed and I got only plain envelope with no return shipment label!!! Not funny.

So I do not have the address, where I supposed to return this phone?

I called one more time, explain everything again, was assured that I will get labels and...... was charged for extra 150$ of late fee, because I didn't send them phones! Sound ridiculous? Not the end.

They refused to send labels to my e-mail; the day I called the very first time - March 5, today March 15. To be continous...
I am left the US tomorrow. I spent 7 f*****ing hours in store and on the phone today to solve this issues... No actions. The store managers gave me the phone and asked to call customer service.!
The cansellation department Mike, indian guys, Nike, Muke Fuck, Dick, AkiraSukiraF....

Who knows great lawyers?????

This company must be suted are liars!!!!!!!!

They promise service they never providing.

Trying to sell you more and extend the contracts.

The incorrect bills all the time - addtitional taxes, fees, surcharges for internal processings... a lot dark happening there.
I made a records of conversations.


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