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Sprint Corporation Complaint - sprint; worst experience ever... and am saying that lightly.
Sprint Corporation Complaint

Sprint Corporation Complaint

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sprint; worst experience ever... and am saying that lightly.


When I first started with sprint I switched over from at&t and was the worst mistake I could have made for me and my family.
From the beginning we were given 4 different phone numbers for all three phones we purchased. Were signed up with the wrong contract. Our bill was never right. Was supposed to be $164.89 each month and ranged from that price and to exceed over $400 at times... Went through numerous corporate contacts and because our account was so messed up it became an escalated plan which became unique to the point where I was contacted by a CEO from Sprint with an apology. He was very helpful and had the best and only customer service throughout my whole ordeal. Now I'm back to square one again... Everything is messed up in my account once again and no one can get it right. Countless days taking time off work to be stuck on the phone for hours and a bunch of back and forth. Now I'm dealing with prorations and if I sign for a new contract (I was paying $165 for three phones) I'd be dealing with a new bill well over $200 that's without unlimited data as well... I've spoken to my attorney and told Dan@sprint.com about it as well and am ready to go back down that road that I don't want to but I'm not getting any help... I've had managers promise to call me back... Nothing. We shall see and don't get duped like I did.


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